Cent Eur J Nurs Midw 2024, 15(1):1031-1041 | DOI: 10.15452/cejnm.2023.14.0020
Teamwork among nursing staff: a cross-sectional study
- 1 Department of Nursing, Faculty of Social Sciences and Health Care, Constantine the Philosopher University in Nitra, Slovak Republic
- 2 Department of Nursing, Jessenius Faculty of Medicine in Martin, Comenius University in Bratislava, Slovak Republic
Aim: To determine the level of teamwork among nursing staff in a selected teaching hospital and identify factors that influence the level of teamwork.
Design: A descriptive cross-sectional study.
Methods: The sample included 292 nursing staff working in a teaching hospital in the Žilina region of Slovakia. Data collection was carried out between April and June 2022 using the Nursing Teamwork Survey (NTS). Data were analyzed using descriptive and inferential statistics.
Results: The mean score for the NTS was 2.87 (SD = 0.56) demonstrating a positive perception of teamwork less than 75% of the time. The highest evaluated subscale was the shared mental model (3.23 ± 0.62). Differences were found in the evaluation of teamwork according to education, job position, working hours, total and current professional experience, intention to leave, and staffing adequacy. The correlation analysis revealed associations between teamwork and variables related to satisfaction and quality and safety evaluation. Several variables predicted the general evaluation of teamwork (p < 0.05).
Conclusion: The evaluation of teamwork may point to its different perception among members of nursing teams. It may also help to identify strengths and weaknesses of nursing teams and, consequently, to implement effective techniques focused on improving teamwork and, thus, the quality of nursing care in hospitals.
Klíčová slova: hospital, nursing team, Nursing Teamwork Survey, teamwork
Vloženo: 8. červen 2023; Revidováno: 8. prosinec 2023; Přijato: 9. prosinec 2023; Zveřejněno online: 29. únor 2024; Zveřejněno: 6. březen 2024 Zobrazit citaci
Reference
- Agency for Healthcare Research and Quality. (2013, July). Hospital Survey on Patient Safety Culture. U.S. AHRQ. Retrieved May 15, 2023, from https://www.ahrq.gov/sops/surveys/hospital/index.html
- Agency for Heathcare Research and Quality. (2012, December). TeamSTEPPS 2.0. U.S. AHRQ. Retrieved May 20, 2023, from https://www.ahrq.gov/teamstepps/instructor/index.html
- Alkhaqani, A. (2022). Importance of teamwork communication in nursing practice. Nursing Communications, 6, e2022015. http://dx.doi.org/10.53388/IN2022015
Přejít k původnímu zdroji...
- Atwal, A., & Caldwell, K. (2006). Nurses' perceptions of multidisciplinary team work in acute health-care. International Journal of Nursing Practice, 12(6), 359-365. https://doi.org/10.1111/j.1440-172X.2006.00595.x
Přejít k původnímu zdroji...
Přejít na PubMed...
- Babiker, A., El Husseini, M., Al Nemri, A., Al Frayh, A., Al Juryyan, N., Faki, M. O., Assiri, A., Al Saadi, M., Shaikh, F., & Al Zamil, F. (2014). Health care professional development: working as a team to improve patient care. Sudanese Journal of Paediatrics, 14(2), 9-16.
- Barton, G., Bruce, A., & Schreiber, R. (2018). Teaching nurses teamwork: integrative review of competency-based team training in nursing education. Nurse Education in Practice, 32, 129-137. https://doi.org/10.1016/j.nepr.2017.11.019
Přejít k původnímu zdroji...
Přejít na PubMed...
- Bragadóttir, H., Kalisch, B. J., Smáradóttir, S. B., & Jónsdóttir, H. H. (2016). The psychometric testing of the Nursing Teamwork Survey in Iceland. International Journal of Nursing Practice, 22(3), 267-274. https://doi.org/10.1111/ijn.12422
Přejít k původnímu zdroji...
Přejít na PubMed...
- Buljac-Samardzic, M., Doekhie, K. D., & van Wijngaarden, J. D. H. (2020). Interventions to improve team effectiveness within health care: a systematic review of the past decade. Human Resources for Health, 18(1), 2. https://doi.org/10.1186/s12960-019-0411-3
Přejít k původnímu zdroji...
Přejít na PubMed...
- Costello, M., Rusell, K., & Coventry, T. (2021). Examining the average scores of nursing teamwork subscales in an acute private medical ward. BMC Nursing, 20(1), 84. https://doi.org/10.1186/s12912-021-00609-z
Přejít k původnímu zdroji...
Přejít na PubMed...
- Douglas, M., Howell, T., Nelson, E., Pilkington, L., & Salinas, I. (2015). Improve the function of multigenerational teams. Nursing Management, 46(1), 11-13. https://doi.org/10.1097/01.NUMA.0000459098.71482.c4
Přejít k původnímu zdroji...
Přejít na PubMed...
- Eskici Taskiran, G., & Baykal, U. (2021). The Turkish version of the Nursing Teamwork Survey: a validity and reliability study. International Journal of Nursing Practice, 27(3), e12887. https://doi.org/10.1111/ijn.12887
Přejít k původnímu zdroji...
Přejít na PubMed...
- Freytag, J., Stroben, F., Hautz, W. E., Eisenmann, D., & Kämmer, J. E. (2017). Improving patient safety through better teamwork: how effective are different methods of simulation debriefing? Protocol for a pragmatic, prospective and randomised study. BMJ Open, 7(6), e015977. https://doi.org/10.1136/bmjopen-2017-015977
Přejít k původnímu zdroji...
Přejít na PubMed...
- Grubaugh, M. L., & Flynn, L. (2018). Relationships among nurse manager leadership skills, conflict management, and unit teamwork. The Journal of Nursing Administration, 48(7-8), 383-388. https://doi.org/10.1097/NNA.0000000000000633
Přejít k původnímu zdroji...
Přejít na PubMed...
- Gurková, E., Kalánková, D., Kurucová, R., & Žiaková, K. (2020). Assessment of patient safety climate by nurses in Slovak Public and private hospitals. Journal of Nursing Management, 28(7), 1644-1652. https://doi.org/10.1111/jonm.13120
Přejít k původnímu zdroji...
Přejít na PubMed...
- Jarošová, D., & Zeleníková, R. (2014). Ošetřovatelství založené na důkazech [Evidence-Based Nursing]. Grada Publishing, a.s.
- Kakemam, E., Hajizadeh, A., Azarmi, M., Zahedi, H., Gholizadeh, M., & Roh, Y. S. (2021). Nurses' perception of teamwork and its relationship with the occurrence and reporting of adverse events: a questionnaire survey in teaching hospitals. Journal of Nursing Management, 29(5), 1189-1198. https://doi.org/10.1111/jonm.13257
Přejít k původnímu zdroji...
Přejít na PubMed...
- Kalisch, B. J., Lee, H., & Salas, E. (2010). The development and testing of the nursing teamwork survey. Nursing Research, 59(1), 42-50. https://doi.org/10.1097/NNR.0b013e3181c3bd42
Přejít k původnímu zdroji...
Přejít na PubMed...
- Kalisch, B. J., & Lee, K. H. (2010). The impact of teamwork on missed nursing care. Nursing Outlook, 58(5), 233-241. https://doi.org/10.1016/j.outlook.2010.06.004
Přejít k původnímu zdroji...
Přejít na PubMed...
- Kalisch, B. J., & Lee, K. H. (2013). Variations of nursing teamwork by hospital, patient unit, and staff characteristics. Applied Nursing Research, 26(1), 2-9. https://doi.org/10.1016/j.apnr.2012.01.002
Přejít k původnímu zdroji...
Přejít na PubMed...
- Kourkouta, L., Kaptanoglu, A. Y., Koukourikos, K., Iliadis, C., Ouzounakis, P., & Tsaloglidou, A. (2021). Leadership and teamwork in nursing. Journal of Health Care Communications, 6(2), 1-4.
- Marlow, S., Bisbey, T., Lacerenza, C., & Salas, E. (2018). Performance measures for health care teams: a review. Small Group Research, 49(3), 306-356. https://doi.org/10.1177/1046496417748196
Přejít k původnímu zdroji...
- Rosen, M. A., DiazGranados, D., Dietz, A. S., Benishek, L. E., Thompson, D., Pronovost, P. J., & Weaver, S. J. (2018). Teamwork in healthcare: key discoveries enabling safer, high-quality care. The American Psychologist, 73(4), 433-450. https://doi.org/10.1037/amp0000298
Přejít k původnímu zdroji...
Přejít na PubMed...
- Salas, E., Sims, D. A., & Burke, C. S. (2005). Is there a "Big Five" in teamwork? Small Group Research, 36(5), 555-599. https://doi.org/10.1177/1046496405277134
Přejít k původnímu zdroji...
- Salas, E., Rosen, M. A., & King, H. (2007). Managing teams managing crises: principles of teamwork to improve patient safety in the emergency room and beyond. Theoretical Issues in Ergonomics Science, 8(5), 381-394. https://doi.org/10.1080/14639220701317764
Přejít k původnímu zdroji...
- Sexton, J. B., Helmreich, R. L., Neilands, T. B., Rowan, K., Vella, K., Boyden, J., Roberts, P. R., & Thomas, E. J. (2006). The Safety Attitudes Questionnaire: psychometric properties, benchmarking data, and emerging research. BMC Health Services Research, 6, 44. https://doi.org/10.1186/1472-6963-6-44
Přejít k původnímu zdroji...
Přejít na PubMed...
- Singer, S. J., Gaba, D. M., Geppert, J. J., Sinaiko, A. D., Howard, S. K., & Park, K. C. (2003). The culture of safety: results of an organization-wide survey in 15 California hospitals. Quality & Safety in Health Care, 12(2), 112-118. https://doi.org/10.1136/qhc.12.2.112
Přejít k původnímu zdroji...
Přejít na PubMed...
- van Diggele, C., Burgess, A., Roberts, C., & Mellis, C. (2020). Leadership in healthcare education. BMC Medical Education, 20(Suppl 2), 456. https://doi.org/10.1186/s12909-020-02288-x
Přejít k původnímu zdroji...
Přejít na PubMed...
- Wild, D., Grove, A., Martin, M., Eremenco, S., McElroy, S., Verjee-Lorenz, A., & Erikson, P. (2005). Principles of good practice for the translation and cultural adaptation process for Patient-Reported Outcomes (PRO) measures: report of the ISPOR Task Force for Translation and Cultural Adaptation. Value in Health, 8(2), 94-104. https://doi.org/10.1111/j.1524-4733.2005.04054.x
Přejít k původnímu zdroji...
Přejít na PubMed...
- Williams M. (2016). Being trusted: how team generational age diversity promotes and undermines trust in cross-boundary relationships. Journal of Organizational Behavior, 37(3), 346-373. https://doi.org/10.1002/job.2045
Přejít k původnímu zdroji...
Přejít na PubMed...
Tento článek je publikován v režimu tzv. otevřeného přístupu k vědeckým informacím (Open Access), který je distribuován pod licencí Creative Commons Attribution-NonCommercial 4.0 International License (CC BY-NC 4.0), která umožňuje nekomerční distribuci, reprodukci a změny, pokud je původní dílo řádně ocitováno. Není povolena distribuce, reprodukce nebo změna, která není v souladu s podmínkami této licence.