Cent Eur J Nurs Midw 2020, 11(1):9-18 | DOI: 10.15452/cejnm.2020.11.0003
The power of perception of global empowerment in linking social support and psychosocial well-being (job satisfaction)
- 1 Faculty of Economics, University of Algarve, Faro, Portugal
- 2 Department of Social Psychology, Social Work, Social Anthropology and East Asian Studies, University of Malaga, Malaga, Spain
- 3 Private Hospital of Algarve, Faro, Portugal
Aim: According to the health organization model: 1) social resources in the working group (e.g. social support) and structural resources for the execution of tasks (e.g. autonomy) are correlated with 2) healthy, active professionals experiencing high levels of psychosocial well-being through job satisfaction. This study examines to what extent social resources in the work group (supervisor and peer social support) and employees’ perception of global empowerment correlate with job satisfaction.
Design: A cross-sectional and exploratory study of a descriptive and correlational nature.
Methods: Following a quantitative methodology, a structural equation model was created, processed by Stata software. This study comprised a convenience sample of 370 Portuguese healthcare professionals working in five-star private hospitals, and aimed to examine the relationship between social support, global empowerment, and job satisfaction. Data were gathered from physically administered questionnaires.
Results: Job satisfaction was significantly predicted by social support and global empowerment (direct and indirect effects).
Conclusion: The results support the health organization model, indicating that positive outcomes, such as job satisfaction, can be predicted by perceptions of social resources (social support) and structural resources (global empowerment), but also that perceptions of global empowerment play a mediating role between perceived social support and job satisfaction.
Klíčová slova: global empowerment, healthy organizations, job satisfaction, peers, social support, supervisors
Zveřejněno: 9. březen 2020 Zobrazit citaci
ACS | AIP | APA | ASA | Harvard | Chicago | Chicago Notes | IEEE | ISO690 | MLA | NLM | Turabian | Vancouver |
Reference
- Abiodun, A. J., Osibanjo, O. A., Adeniji, A. A., & Iyere-Okojie, E. (2014). Modelling the relationship between job demands, work attitudes and performance among nurses in a transition economy. International Journal of Healthcare Management, 7(4):257-264. https://doi.org/10.1179/2047971914Y.0000000073
Přejít k původnímu zdroji...
- Acock, A. C. (2013). Discovering structural equation modeling using stata. StataCorp LP.
- Adams, R. (2008). Empowerment, participation and social work. (4th ed). Palgrave Macmillan.
Přejít k původnímu zdroji...
- Aiken, L. H., Clarke, S. P., Sloane, D. M., Sochalski, J., & Silber, J. H. (2002). Hospital nurse staffing and patient mortality, nurse burnout, and job satisfaction. Journal of the American Medical Association, 288(16):1987-1993. https://doi.org/10.1001/jama.288.16.1987
Přejít k původnímu zdroji...
Přejít na PubMed...
- Almeida, H., Orgambídez-Ramos, A., & Batista, P. (2017). Workplace empowerment and job satisfaction in Portuguese nursing staff: an exploratory study. Central European Journal of Nursing and Midwifery, 8(4):749-755. http://dx.doi.org/10.15452/CEJNM.2017.08.0028
Přejít k původnímu zdroji...
- Armstrong, K. J., & Spence Laschinger, H. K. (2006). Structural empowerment, Magnet hospital characteristics, and patient safety culture: making the link. Journal of Nursing Care Quality, 21(2):124-132. https://doi.org/10.1097/00001786-200604000-00007
Přejít k původnímu zdroji...
Přejít na PubMed...
- Aspinwall, L. G., & Taylor, S. E. (1992) Modeling cognitive adaptation: a longitudinal investigation of the impact of individual differences and coping on college adjustment and performance. Journal of Personality and Social Psychology, 63(6):989-1003. https://doi.org/10.1037//0022-3514.63.6.989
Přejít k původnímu zdroji...
Přejít na PubMed...
- Baernholdt, M., & Mark, B. A. (2009). The nurse work environment, job satisfaction and turnover rates in rural and urban nursing units. Journal of Nursing Management, 17(8):994-1001. https://dx.doi.org/10.1111%2Fj.1365-2834.2009.01027.x
Přejít k původnímu zdroji...
Přejít na PubMed...
- Berkman, L. F., & Syme, S. L. (1979). Social networks, host resistance, and mortality: a nine-year follow-up study of Alameda county residents. American Journal of Epidemiology, 109(2):186-204. https://doi.org/10.1093/oxfordjournals.aje.a112674
Přejít k původnímu zdroji...
Přejít na PubMed...
- Bruce, W. M., & Blackburn, J. W. (1992). Balancing job satisfaction and performance: a guide for human resource professionals. Quorum Books.
- Carvalho, C., Gouveia, A. L., Pinto, C. A. B., Mónico, L. S. M., Correia, M. M. F., & Parreira, P. (2017). Empowerment on healthcare professionals: a literature review. Psychologica, 60(2):45-63. https://doi.org/10.14195/1647-8606_60-2_3
Přejít k původnímu zdroji...
- Chiaburu, D. S., & Harrison, D. A. (2008). Do peers make the place? Conceptual synthesis and meta-analysis of coworker effects on perceptions, attitudes, OCBs, and performance. Journal of Applied Psychology, 93(5):1082-1103. https://doi.org/10.1037/0021-9010.93.5.1082
Přejít k původnímu zdroji...
Přejít na PubMed...
- Dahinten, V. S., & Lee, S. E. (2016). Disentangling the relationships between staff nurses' workplace empowerment and job satisfaction. Journal of Nursing Management, 24(8):1060-1070. https://doi.org/10.1111/jonm.12407
Přejít k původnímu zdroji...
Přejít na PubMed...
- Fortin, M. F. (2009). Fundamentos e etapas do processo de investigaçao. (3rd ed.). Lusodidacta. (in Portuguese).
- Friese, C. R. (2005). Nurse practice environments and outcomes: implications for oncology nursing. Oncology Nursing Forum, 32(4):765-772. https://doi.org/10.1188/05.ONF.765-772
Přejít k původnímu zdroji...
Přejít na PubMed...
- Gilbert, S., Spence Laschinger, H. K., & Leiter, M. (2010). The mediating effect of burnout on the relationship between structural empowerment and organizational citizenship behaviours. Journal of Nursing Management, 18(3):339-348. https://doi.org/10.1111/j.1365-2834.2010.01074.x
Přejít k původnímu zdroji...
Přejít na PubMed...
- Green, J. (2000). Job satisfaction of community college chairpersons (Doctoral dissertation, Virginia Polytechnic Institute and State University, 2000). Electronic Theses & Dissertations Online. URN. Number etd-12072000-130914.
- Hayes, A. F. (2013). Introduction to mediation, moderation, and conditional process analysis: a regression-based approach. The Guilford.
- Henriques, M. (2009). Satisfaçao Profissional, Cultura Organizacional e Desempenho Profissional - Mestrado em Psicologia na Especializaçao em Psicologia da Saúde. Universidade do Algarve. https://sapientia.ualg.pt/bitstream/10400.1/264/1/Satisfaçao%20Profissional%2C%20Cultura%20Organizacional%20e%20Desempenho%20Profissional.pdf (in Portuguese)
- Hu, L. T., & Bentler, P. M. (1999). Cutoff criteria for fit indexes in covariance structure analysis: conventional criteria versus new alternatives. Structural Equation Modeling: a Multidicsiplinary Journal, 6(1):1-55. https://doi.org/10.1080/10705519909540118
Přejít k původnímu zdroji...
- Jayasuriya, R., Whittaker, M., Halim, G., & Matineau, T. (2012). Rural health workers and their work environment: the role of interpersonal factors on job satisfaction of nurses in rural Papua New Guinea. BMC Health Services Research, 12:156. https://dx.doi.org/10.1186%2F1472-6963-12-156
Přejít k původnímu zdroji...
Přejít na PubMed...
- Judge, T. A., & Kammeyer-Mueller, J. D. (2012). Job attitudes. Annual Review of Psychology, 63:341-367. https://doi.org/10.1146/annurev-psych-120710-100511
Přejít k původnímu zdroji...
Přejít na PubMed...
- Kanter, R. M. (1993). Men and women of the corporation. BasicBooks.
- Karasek, R., & Theorell, T. (1990). Healthy work. Stress, productivity, and the reconstruction of working life. BasicBooks.
- Kotzer, A. M., Koepping, D. M., & LeDuc, K. (2006). Perceived nursing work environment of acute care pediatric nurses. Pediatric Nursing, 32(4):327-332.
Přejít na PubMed...
- Lambert, E. G., Minor, K. I., Wells, J. B., & Hogan, N. L. (2016). Social support's relationship to correctional staff job stress, job involvement, job satisfaction, and organizational commitment. The Social Science Journal, 53(1):22-32. https://doi.org/10.1016/j.soscij.2015.10.001
Přejít k původnímu zdroji...
- Lee, G., Kim, P. B., & Perdue, R. R. (2016). A longitudinal analysis of an accelerating effect of empowerment on job satisfaction: customer-contact vs. non-customer-contact workers. International Journal of Hospitality Management, 57:1-8. https://doi.org/10.1016/j.ijhm.2016.05.006
Přejít k původnímu zdroji...
- Leiter, M. P., & Maslach, C. (2009). Nurse turnover: the mediating role of burnout. Journal of Nursing Management, 17(3):331-339. https://doi.org/10.1111/j.1365-2834.2009.01004.x
Přejít k původnímu zdroji...
Přejít na PubMed...
- Li, B., Bruyneel, L., Sermeus, W., Van den Heede, K., Matawie, K., Aiken, L., & Lesaffre, E. (2013). Group-level impact of work environment dimensions on burnout experiences among nurses: a multivariate multilevel profit model. International Journal of Nursing Studies, 50(2):281-291. https://doi.org/10.1016/j.ijnurstu.2012.07.001
Přejít k původnímu zdroji...
Přejít na PubMed...
- Lima, M. L., Vala, J., & Monteiro, M. B. (1994). Culturas organizacionais. In M. B. Vala, M. B. Monteiro, M. L. Lima, & A. Caetano (Eds.), Psicologia Social e das Organizaçoes - Estudos em Empresas Portuguesas. Celta Editora. (in Portuguese)
- Lu, H., While, A. E., & Barriball, K. L. (2007). A model of job satisfaction of nurses: a reflection of nurses' working lives in Mainland China. Journal of Advanced Nursing, 58(5):468-479. https://doi.org/10.1111/j.1365-2648.2007.04233.x
Přejít k původnímu zdroji...
Přejít na PubMed...
- Marôco, J. (2010) Análise de Equaçoes Estruturais. Report Number. (in Portuguese)
- Maynard, M. (1986). Measuring work and support network satisfaction. Journal of Employment Counselling, 23(1):9-19. https://doi.org/10.1002/j.2161-1920.1986.tb00187.x
Přejít k původnímu zdroji...
- Nunnally, J. C. (1978). Psychometric theory. (2nd ed.). McGraw-Hill.
- Orgambídez-Ramos, A., Borrego-Alés, Y., Vázquez-Aguado, O., & March-Amegual, J. (2017). Structural empowerment and burnout among Portuguese nursing staff: an explicative model. Journal of Nursing Management, 25(8):616-623. https://doi.org/10.1111/jonm.12499
Přejít k původnímu zdroji...
Přejít na PubMed...
- Owen, D. C., Boswell, C., Opton, L., Franco, L., & Meriwether, C. (2018). Engagement, empowerment, and job satisfaction before implementing an academic model of shared governance. Applied Nursing Research, 41:29-35. https://doi.org/10.1016/j.apnr.2018.02.001
Přejít k původnímu zdroji...
Přejít na PubMed...
- Pietrukowicz, M. C. L. C. (2001). Apoio social e religiao: uma forma de enfrentamento dos problemas de saúde. Dissertaçao de Mestrado. Fundaçao Oswaldo Cruz, Escola Nacional de Saúde Pública. https://www.arca.fiocruz.br/handle/icict/4610 (in Portuguese)
- Podsakoff, P. M., MacKenzie, S. B., Lee, J. Y., & Podsakoff, N. P. (2003). Common method biases in behavioral research: a critical review of the literature and recommended remedies. Journal of Applied Psychology, 88(5):879-903. http://doi.org/10.1037/0021-9010.88.5.879
Přejít k původnímu zdroji...
Přejít na PubMed...
- Pohl, S., & Galletta, M. (2017). The role of supervisor emotional support on individual job satisfaction: a multilevel analysis. Applied Nursing Research, 33:61-66. https://doi.org/10.1016/j.apnr.2016.10.004
Přejít k původnímu zdroji...
Přejít na PubMed...
- Salanova, M. (2008). Organizaciones saludables y desarrollo de recursos humanos. Revista de Trabajo y Seguridad Social. CEF, 303:179-214. (in Spanish)
Přejít k původnímu zdroji...
- Salanova, M., Llorens, S., Cifre, E., & Martínez, I. M. (2012). We need a hero! Towards a validation of the Healthy and Resilient Organization (HERO) model. Group & Organization Management, 37(6):785-822. https://psycnet.apa.org/doi/10.1177/1059601112470405
Přejít k původnímu zdroji...
- Salanova, M., Martínez, I. M., & Llorens, S. (2014). Una mirada más "positiva" a la salud ocupacional desde la Psicología Organizacional Positiva en tiempos de crisis: aportaciones desde el equipo de investigación WONT. Papeles del Psicólogo, 35(1):22-30. (in Spanish)
- Salanova, M., Lorrens, S., & Martines, I. M. (2016). Aportaciones desde la psicología organizacional positiva para desarrollar organizaciones saludables y resilientes. Papeles del Psicólogo / Psychologist Papers, 37(3):177-184. (in Spanish)
- Spence Lasingher, H. K., Finegan, J., Shamian, J., & Wilk, P. (2001). Impact of structural and psychological empowerment on job strain in nursing work settings: expanding Kanter's model. The Journal of Nursing Administration, 31(5):260-272. https://doi.org/10.1097/00005110-200105000-00006
Přejít k původnímu zdroji...
Přejít na PubMed...
- Spence Laschinger, H. K., Almost, J., & Tuer-Hodes, D. (2003). Workplace empowerment and Magnet hospital characteristics: making the link. Journal of Nursing Administration, 33(7-8):410-422. https://doi.org/10.1097/00005110-200307000-00011
Přejít k původnímu zdroji...
Přejít na PubMed...
- Spence Laschinger, H. K., Leiter, M., Day, A., & Gilin, D. (2009). Workplace empowerment, incivility, and burnout: impact on staff nurse recruitment and retention outcomes. Journal of Nursing Management, 17(3):3302-3311. https://doi.org/10.1111/j.1365-2834.2009.00999.x
Přejít k původnímu zdroji...
Přejít na PubMed...
- Spence Laschinger, H. K, Leiter, M., Day, A., Gilin-Oore, D., & Mackinnon, S. P. (2012). Building empowering work environments that foster civility and organizational trust. Nursing Research, 61(5):316-325. https://doi.org/10.1097/NNR.0b013e318265a58d
Přejít k původnímu zdroji...
Přejít na PubMed...
- Spence Laschinger, H. K., Nosko, A., Wilk, P., & Finegan, J. (2014). Effects of unit empowerment and perceived support for professional nursing practice on unit effectiveness and individual nurse well-being: a time-lagged study. International Journal of Nursing Studies, 51(12):1615-1623. https://doi.org/10.1016/j.ijnurstu.2014.04.010
Přejít k původnímu zdroji...
Přejít na PubMed...
- Squires, H., Chilcott, J., Akehurst, R., Burr, J., & Kelly, M. P. (2016). Framework for developing the structure of public health economic models. International Journal of Public Health, 19(5):588-601. https://doi.org/10.1016/j.jval.2016.02.011
Přejít k původnímu zdroji...
Přejít na PubMed...
- Simon, M., Müller, B. H., & Hasselhorn, H. M. (2010). Leaving the organization or the profession - a multilevel analysis of nurses' intentions. Journal of Advanced Nursing, 66(3):616-626. https://doi.org/10.1111/j.1365-2648.2009.05204.x
Přejít k původnímu zdroji...
Přejít na PubMed...
- Siu, O. L. (2002). Predictors of job satisfaction and absenteeism in two samples of Hong Kong nurses. Journal of Advanced Nursing, 40(2):218-229. https://doi.org/10.1046/j.1365-2648.2002.02364.x
Přejít k původnímu zdroji...
Přejít na PubMed...
- Ning, S., Zhong, H., Libo, W., & Qiujie, L. (2009). The impact of nurse empowerment on job satisfaction. Journal of Advanced Nursing, 65(12):2642-2648. https://doi.org/10.1111/j.1365-2648.2009.05133.x
Přejít k původnímu zdroji...
Přejít na PubMed...
- Teclaw, R., & Osatuke, K. (2015). Nurse perceptions of workplace environment: differences across shifts. Journal of Nursing Management, 23(8):1137-1146. https://doi.org/10.1111/jonm.12270
Přejít k původnímu zdroji...
Přejít na PubMed...
- Tsai, Y., & Wu, S. W. (2010). The relationships between organisational citizenship behaviour, job satisfaction and turnover intention. Journal of Clinical Nursing, 19(23-24):3564-3574. https://doi.org/10.1111/j.1365-2702.2010.03375.x
Přejít k původnímu zdroji...
Přejít na PubMed...
- Ullman, J. B. (2007). Structural Equation Modeling. In B. G. Tabachnick, & L. S. Fidell (Eds.), Using multivariate statistics. (5th ed.). Pearson Education.
- Ulrich, S. (2009). Applicants to a nurse-midwifery education program disclose factors that influence their career choice. Journal of Midwifery & Women's Health, 54(2):127-132. https://doi.org/10.1016/j.jmwh.2008.09.002
Přejít k původnímu zdroji...
Přejít na PubMed...
- Utriainen, K., & Kyngäs, H. (2009). Hospital nurses' job satisfaction: a literature review. Journal of Nursing Management, 17(8):1002-1010. https://doi.org/10.1111/j.1365-2834.2009.01028.x
Přejít k původnímu zdroji...
Přejít na PubMed...
- Vroom, V. H. (1982). Work and motivation (Rev. ed.). Robert E. Krieger Publishing Company.
- Wagner, J. I., Cummings, G., Smith, D. L., Olson, J., Anderson, L., & Warren, S. (2010). The relationship between structural empowerment and psychological empowerment for nurses: a systematic review. Journal of Nursing Management, 18(4):448-462. https://doi.org/10.1111/j.1365-2834.2010.01088.x
Přejít k původnímu zdroji...
Přejít na PubMed...
- Wanberg, C. R., Banas, J. T. (2000). Predictors and outcomes of openness to changes in a reorganizing workplace. Journal of Applied Psychology, 85(1):132-142. https://doi.org/10.1037/0021-9010.85.1.132
Přejít k původnímu zdroji...
Přejít na PubMed...
- Wei, H., Sewell, K. A., Woody, G., & Rose, M. A. (2018). The state of the science of nurse work environments in the United States: a systematic review. International Journal of Nursing Sciences, 5(3): 287-300. https://doi.org/10.1016/j.ijnss.2018.04.010
Přejít k původnímu zdroji...
Přejít na PubMed...
- Wills, T. A. (1991). Social support and interpersonal relationships. In M. S. Clark (Ed.), Review of personality and social psychology. Vol. 12. Prosocial behavior (pp. 265-289). Sage Publications, Inc.
- Yuh, J., & Choi, S. (2017). Sources of social support, job satisfaction, and quality of life among childcare teachers. The Social Science Journal, 54(4):450-457. https://doi.org/10.1016/j.soscij.2017.08.002
Přejít k původnímu zdroji...
Tento článek je publikován v režimu tzv. otevřeného přístupu k vědeckým informacím (Open Access), který je distribuován pod licencí Creative Commons Attribution-NonCommercial 4.0 International License (CC BY-NC 4.0), která umožňuje nekomerční distribuci, reprodukci a změny, pokud je původní dílo řádně ocitováno. Není povolena distribuce, reprodukce nebo změna, která není v souladu s podmínkami této licence.