Cent Eur J Nurs Midw 2021, 12(2):385-392 | DOI: 10.15452/cejnm.2020.11.0024

Mobbing experienced by general nurses and related factors: a scoping review

Klára Václavíková, Radka Kozáková
Department of Nursing and Midwifery, Faculty of Medicine, University of Ostrava, Czech Republic

Aim: The objective of the study was to describe and analyze up-to-date knowledge of the mobbing experienced by general nurses, and factors related to it.

Design: Scoping review.

Methods: Only full-text primary research papers published in English between 1990–2019 were included in the scoping review. Freely accessible and licensed databases (CINAHL, EBSCOhost, Web of Science, Scopus, ProQuest, and Wiley online Library) were used to retrieve information.

Results: The scoping review indicated that mobbing is a frequently researched phenomenon, in particular over the previous ten years. General nurses are a group acutely at risk of mobbing. Mobbed nurses show serious physical and mental health disorders. Higher levels of anxiety and depression were reported. As a result of mobbing, labor productivity decreases, sickness rates increase, and nurses’ personal lives are disrupted.

Conclusion: Mobbing is a society-wide negative phenomenon that influences individuals’ working and personal lives, has a negative impact on individuals’ health, and concurrently has a negative impact on the operations of the organizations occurs. Prevention would appear to be the most effective means of counteracting mobbing.

Keywords: general nurses, health impacts, management, mobbing, prevention

Received: March 19, 2020; Revised: June 18, 2020; Accepted: September 16, 2020; Prepublished online: October 26, 2020; Published: June 4, 2021  Show citation

ACS AIP APA ASA Harvard Chicago Chicago Notes IEEE ISO690 MLA NLM Turabian Vancouver
Václavíková K, Kozáková R. Mobbing experienced by general nurses and related factors: a scoping review. Central European Journal of Nursing and Midwifery. 2021;12(2):385-392. doi: 10.15452/cejnm.2020.11.0024.
Share...
Download citation
  • BibTeX (.bib)
  • Bookends (.ris)
  • EasyBib (.ris)
  • EndNote (.enw)
  • EndNote 8 (.xml)
  • ISI WoS (.isi)
  • Medlars (.medlars)
  • Mendeley (.ris)
  • MODS (.xml)
  • Papers (.ris)
  • RefWorks (.txt)
  • RefManager (.ris)
  • RIS (.ris)
  • MS Word (.xml)
  • Zotero (.ris)
    • Open full article

    References

    1. Al-Ghabeesh, S. H., & Qattom, H. (2019). RETRACTED ARTICLE: Workplace bullying and its preventive measures and productivity among emergency department nurses. Israel Journal of Health Policy Research, 8(44). https://doi.org/10.1186/s13584-019-0314-8 Go to original source... Go to PubMed...
    2. Al-Sagarat, A., Qanʼir, Y., Al-Azzam, M., Obeidat, H., & Khalifeh, A. (2018). Assessing the impact of workplace bullying on nursing competences among registered nurses in Jordanian public hospitals. Nursing Forum, 53(3) 304-313 https://doi.org/10.1111/nuf.12253 Go to original source... Go to PubMed...
    3. Babiarczyk, B., Turbiaz, A., Tomagová, M., Zeleníková, R., Önler, E., & Cantus, D. S. (2019). Violence against nurses working in the health sector in five European countries - pilot study. International Journal of Nursing Practice, 25(4), e12744. https://doi.org/10.1111/ijn.12744 Go to original source... Go to PubMed...
    4. Berry, P. A., Gillespie, G. L., Gates, D., & Schafer, J. (2012). Novice Nurse Productivity Following Workplace Bullying. Journal of Nursing Scholarship, 44(1), 80-87. https://doi.org/10.1111/j.1547-5069.2011.01436.x Go to original source... Go to PubMed...
    5. Cakirpaloglu, P., Šmahaj. J., Cakirpaloglu, S., & Zielina, M. (2017). Šikana na pracovišti v České republice: teorie, výzkum a praxe [Bullying at the workplace in the Czech Republic: theory, research and practice]. Olomouc: Univerzita Palackého v Olomouci. Go to original source...
    6. Carter, M., Thompson, N., Crampton, P., Morrow, G., Burford, B., Gray, C., & Illing, J. (2013). Workplace bullying in the UK NHS: a questionnaire and interview study on prevalence, impact and barriers to reporting. BMJ Open, 3, e002628. http://dx.doi.org/10.1136/bmjopen-2013-002628 Go to original source...
    7. Chatziioannidis, I., Bascilla, F. G., Chatzivalsama, P., Vouzas, F., & Mitsiakos, G. (2018). Prevalence, causes and mental health impact of workplace bullying in the Neonatal Intensive Unit Care environment. BMJ Open, 8, e018766. http://dx.doi.org/10.1136/bmjopen-2017-018766 Go to original source... Go to PubMed...
    8. Difazio, R. L, Vessey, J. A., Buchko, O. A, Chetverikov, D. V., Sarkisova, V. A., & Serebrennikova, N. V. (2019). The incidence and outcomes of nurse bullying in the Russian Federation. International Nursing Review, 66(1), 94-103. https://doi.org/10.1111/inr.12479 Go to original source... Go to PubMed...
    9. Durmus, S. C., Topcu, I., & Yildirim, A. (2018). Mobbing behaviors encountered by nurses and their effects on nurses. International Journal of Caring Sciences, 11(2), 905-915.
    10. Ekici, D., & Beder, A. (2014). The effects of workplace bullying on physicians and nurses. Australian Journal of Advanced Nursing, 31(4), 24-33. Go to original source...
    11. Ganz, F. D., Levy, H., Khalaila, R., Arad, D., Bennaroch, K., Kolpak, O., Drori, Y., Benbinishty, J., & Raanan, O. (2015). Bullying and its prevention among intensive care nurses. Journal of Nursing Scholarship, 47(6), 505-511. https://doi.org/10.1111/jnu.12167 Go to original source... Go to PubMed...
    12. Giorgi, G., Mancuso, S., Fiz Perez, F. F., DʼAntonio, A. C., Mucci, N., Cupelli, V., & Arcangeli, G. (2016). Bullying among nurses and its relationship with burnout and organizational climate. International Journal of Nursing Practice, 22(2), 160-168. https://doi.org/10.1111/ijn.12376 Go to original source... Go to PubMed...
    13. Katrinli, A., Atabay, G., Gunay, G., & Cangarli, B. G. (2010). Nurses' perceptions of individual and organizational political reasons for horizontal peer bullying. Nursing Ethics, 17(5), 614-627. https://doi.org/10.1177/0969733010368748 Go to original source... Go to PubMed...
    14. Kozáková, R., Bužgová, R., & Zeleníková, R. (2018). Mobbing of nurses: prevalence, forms and psychological consequences in the Moravian Silesian region. Czechoslovak Psychology, 62(4), 316-329.
    15. Kratz, H. J. (2005). Mobbing: jak ho rozpoznat a jak mu čelit [Mobbing: How to recognize him and how to face it]. Praha: Management Press.
    16. Lindy, C., & Schaefer, F. (2010). Negative workplace behaviours: an ethical dilemma for nurse managers. Journal of Nursing Management, 18(3), 285-292. https://doi.org/10.1111/j.1365-2834.2010.01080.x Go to original source... Go to PubMed...
    17. Magnavita, N. (2014). Workplace violence and occupational stress in healthcare workers: a chicken-and-egg situation - results of a 6-year follow-up study. Journal of Nursing Scholarship, 46(5), 366-376. https://doi.org/10.1111/jnu.12088 Go to original source... Go to PubMed...
    18. Marečková, J., Klugarová, J., Gurková, E., Jarošová, D., Klugar, M., & Zeleníková, R. (2015). Zdravotnictví založené na vědeckých důkazech [Evidence-Based Healthcare]. Olomouc: Univerzita Palackého v Olomouci.
    19. Myers, G., Côte-Arsenault, D., Worral, P., Rolland, R., Deppoliti, D., Duxbury, E., Stoecker, M., & Sellers, K. (2016). A cross-hospital exploration of nurses' experiences with horizontal violence. Journal of Nursing Management, 24(5), 624-633. https://doi.org/10.1111/jonm.12365 Go to original source... Go to PubMed...
    20. Pai, H.-C., & Lee, S. (2011). Risk factors for workplace violence in clinical registered nurses in Taiwan. Journal of Clinical Nursing, 20(9-10), 1405-1412. https://doi.org/10.1111/j.1365-2702.2010.03650.x Go to original source... Go to PubMed...
    21. Purpora, C., & Blegen, M. A. (2015). Job satisfaction and horizontal violence in hospital staff registered nurses: the mediating role of peer relationships. Journal of Clinical Nursing, 24(15-16), 2286-2294. https://doi.org/10.1111/jocn.12818 Go to original source... Go to PubMed...
    22. Svobodová, L., (2008). Nenechte se šikanovat kolegou: mobbing-skrytá hrozba [Don´t let your colleague bully you: mobbing-a hidden threat]. Praha: Grada Publishing, a.s.
    23. Taylor, R. A, & Taylor, S. S. (2017). Enactors of horizontal violence: the pathological bully, the self-justified bully and the unprofessional co-worker. Journal of Advanced Nursing, 73(12), 3111-3118. https://doi.org/10.1111/Jan.13382 Go to original source... Go to PubMed...
    24. Tonso, M. A., Prematunga, R. K., Norris, S. J., Williams, L., Sands, N., & Elsom, S. J. (2016). Workplace violence in mental health: a Victorian mental health workforce survey. International Journal of Mental Health Nursing, 25(5), 444-451. https://doi.org/10.1111/inm.12232 Go to original source... Go to PubMed...
    25. Vagharseyyedin S. A. (2016) Nurses' perspectives on workplace mistreatment: A qualitative study. Nursing and Health Sciences, 18(1), 70-78. https://doi.org/10.1111/nhs.12236 Go to original source... Go to PubMed...

    This is an open access article distributed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (CC BY-NC 4.0), which permits non-comercial use, distribution, and reproduction in any medium, provided the original publication is properly cited. No use, distribution or reproduction is permitted which does not comply with these terms.


    Return to the content