Cent Eur J Nurs Midw 2021, 12(1):215-224 | DOI: 10.15452/cejnm.2020.11.0033

Evaluation of Turkish nurses’ attitudes to workplace incivility

Ezgi Dirgar, Betül Tosun, Siyabe Arslan
Department of Nursing, Faculty of Health Sciences, Hasan Kalyoncu University, Turkey

Aim:  This study was carried out with the aim of evaluating the attitudes of nurses to workplace incivility. Design: A cross-sectional study. Methods: This study was implemented with the participation of 195 nurses working in a hospital in southeastern Turkey. The Nurse Information Form and Nursing Incivility Scale were used as data collection tools. Results: When the total scores for the scale were compared in terms of the working hours of the participants, it was found that those working only night shifts had higher scores than those working only during daytime hours (p = 0.036). A total of 43.6% of the participants thought that their colleagues’ attitudes towards them were uncivil. When this situation was evaluated in terms of total scale scores, it was found that participants who felt that they were being treated uncivilly had higher scores (p = 0.030). Conclusion: Nurses were exposed to incivility in the work environment due to stressors such as insufficient number of nurses on wards and the pattern of shifts. Nurses who felt they were being treated uncivilly had higher incivility scale scores.

Keywords: nursing, Nursing Incivility Scale, Turkish nursing, uncivil behavior, workplace incivility, workplace rudeness

Received: August 24, 2020; Revised: November 19, 2020; Accepted: November 20, 2020; Prepublished online: January 28, 2021; Published: March 5, 2021  Show citation

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Dirgar E, Tosun B, Arslan S. Evaluation of Turkish nurses’ attitudes to workplace incivility. Central European Journal of Nursing and Midwifery. 2021;12(1):215-224. doi: 10.15452/cejnm.2020.11.0033.
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